I want to take time away

Caring for Your Own Medical Condition

If you experience a serious health condition, you may need time away from work to focus on your health and recovery. Chipotle provides leave options that may offer job protection and, in some cases, income replacement during your time away.

This page focuses on leave available for your own medical condition. If you’re caring for a family member, visit the “Caring for a Loved One” page.

Possible Leave Programs

Family and Medical Leave Act (FMLA)

If eligible, FMLA may provide up to 12 weeks of unpaid, job-protected leave within a rolling 12-month period for bonding with a new child. FMLA leave runs at the same time as Child Bonding Leave and generally does not increase the total amount of leave available.

What if I’m not eligible for FMLA yet?

If you are not eligible for FMLA, you may still request an unpaid medical leave for your own serious health condition. This leave is subject to approval based on your individual circumstances, medical documentation, and business needs.

In general, non-FMLA medical leave will not exceed 12 weeks within a rolling 12-month period; however, the length of leave may vary depending on your situation and applicable laws.

Short-Term Disability (STD)

If you’re unable to work due to a non-work-related medical condition, you may be eligible for income replacement through Short-Term Disability. STD benefits are administered by The Hartford and must be approved based on medical certification and plan eligibility.

State Leave Benefits

Depending on your state, you may be eligible for additional leave benefits, including disability or medical leave benefits for your own serious health condition. These benefits may provide income replacement while you are unable to work.

State leave benefits typically run at the same time as Chipotle leave programs and do not increase the total amount of leave available.

The Hartford may help determine if state benefits apply and guide you through next steps. If eligible, you may need to file a claim directly with your state.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Pay and Benefits During Leave

Your benefits may continue while you are on leave. To maintain coverage, you are responsible for paying your portion of the premiums for any plans you’re enrolled in.

  • If your leave is paid: If your leave is paid through The Hartford, you have the option to have your benefit premiums deducted directly from your disability payments. When you call The Hartford to initiate your claim, be sure to ask about setting this up.

    If premiums are not deducted from your benefit payments, you are responsible to pay your share of benefits premiums directly. It’s important to keep these payments current, otherwise your coverage may be canceled. Please contact benefits@chipotle.com to review your premium amount and receive instructions for making payments by check.
  • If your leave is unpaid: You will need to pay your share of benefit premiums directly. You may also choose to cancel coverage during your leave. It’s important to keep these payments current, otherwise your coverage may be canceled. Please contact benefits@chipotle.com to review your premium amount and receive instructions for making payments by check.

If you return to work, any unpaid premium amounts will be repaid through payroll deductions over time until the balance is fully repaid.

What to Do...

Before Leave

  1. Notify your manager as soon as possible.
  2. Submit your leave request in Workday. Go to “Time Off” and select “Request Absence.”
  3. Contact The Hartford to open your leave claim. Call 888-277-4767 or visit thehartford.com/mybenefits.
  4. Complete any required medical certification. You should receive medical certification from Hartford or, if you are not FMLA eligible, medical certification will be emailed to you. Submit completed forms through Workday or email benefits@chipotle.com.

Medical Certification Required

Your leave may require medical documentation. Delays in submission may delay approval.

During Leave

  1. Stay in contact with The Hartford and/or the Benefits team regarding your leave status, as requested.
  2. Provide any required updates or additional medical documentation to support your leave, if requested.

Stay in Contact

You may be asked to provide updates or additional documentation during your leave.

Returning to Work

We're looking forward to seeing you back!

  1. Notify the Employee Service Center two days prior to returning. Call 877-625-1919 or email benefits@chipotle.com.
  2. You must provide a fitness-for-duty certification from your healthcare provider before returning to work. You will not be permitted to resume work until such certification is provided to Benefits.

What Happens if I Don’t Return?

If you decide not to return to work during your approved leave, you should notify your manager or HRBP at least two weeks before your scheduled return date. If you do not return or attempt to return to work following the end of your leave, you will be considered to have voluntarily resigned as of your leave end date.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Important Benefits to Consider

Employees may have access to health and well-being resources through their selected healthcare provider. In addition, Chipotle offers a variety of benefits that may support you during your recovery:

  • Short-Term Disability (STD): If eligible, STD may provide income replacement while you are unable to work due to a medical condition.
  • LiveHealth Online Virtual Care: Access board-certified doctors and licensed therapists virtually for non-urgent care, mental health support, and everyday health concerns—available at no cost if enrolled in an Anthem medical plan.
  • Employee Assistance Program (EAP): Get free, confidential 24/7 support for you and your family, including up to 6 counseling sessions per issue. Call 888-881-5462 for help with stress, family concerns, and more.
  • Calm Health App: Access a no-cost mental well-being app with personalized support for stress, sleep, and more (different from the standard Calm app). Visit the Apple App Store or Google Play to download (company code: Chipotle).
  • Hospital Indemnity: If enrolled, this coverage provides a cash payment for hospital stays that you can use for any expenses.

Learn more on the Chipotle Benefits Website.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Am I Eligible For Leave Benefits Through My State?

Some states provide leave benefits you may be eligible to receive. If your leave involves a medical leave or FMLA request, our leave administration partner The Hartford may help identify whether state benefits apply and guide you on next steps.

If eligible, you may need to file a claim directly with your state. Chipotle leave benefits and state benefits may run at the same time and are coordinated so total payments do not exceed 100% of your pre-leave earnings.

Questions about Leave Benefits?

Visit the Frequently Asked Questions page for a list of common questions and answers.

For all other questions, call the Benefits Service Center at 877-625-1919 or email benefits@chipotle.com.