I want to take time away

Caring for a Loved One

Caring for a family member during a serious health condition can be challenging. You may be eligible for leave that provides time away from work to support your loved one while maintaining job protection.

This page focuses on leave available to care for a family member. If you need leave for your own medical condition, visit the “Caring for Your Own Medical Condition” page.

Possible Leave Programs

Family and Medical Leave Act (FMLA)

If eligible, FMLA may provide up to 12 weeks of unpaid, job-protected leave within a rolling 12-month period to care for a spouse, child, or parent with a serious health condition.

FMLA leave runs concurrently with other applicable leave benefits and generally does not increase the total amount of leave available.

What if I’m not eligible for FMLA yet?

If you are not eligible for FMLA, you may still request an unpaid personal leave. Refer to the Personal Leave page for details.

Military Caregiver & Military Exigency Leave

Eligible employees may also take leave under FMLA for certain military-related situations, including:

  • Military Caregiver Leave: Up to 26 weeks of leave to care for a covered service member with a serious injury or illness
  • Military Exigency Leave: Leave for qualifying needs related to a family member’s military deployment

State Leave Benefits

Depending on your state, you may be eligible for paid family leave benefits to care for a family member with a serious health condition. These benefits may provide income replacement during your leave.

State leave benefits typically run at the same time as Chipotle leave programs and do not increase the total amount of leave available.

The Hartford may help determine if state benefits apply and guide you through next steps. If eligible, you may need to file a claim directly with your state.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Pay and Benefits During Leave

Your benefits may continue while you are on leave. To maintain coverage, you are responsible for paying your portion of the premiums for any plans you’re enrolled in.

  • If your leave is paid: If your leave is paid through The Hartford, you have the option to have your benefit premiums deducted directly from your disability payments. When you call The Hartford to initiate your claim, be sure to ask about setting this up.

    If premiums are not deducted from your benefit payments, you are responsible to pay your share of benefits premiums directly. It’s important to keep these payments current, otherwise your coverage may be canceled. Please contact benefits@chipotle.com to review your premium amount and receive instructions for making payments by check.
  • If your leave is unpaid: You will need to pay your share of benefit premiums directly. You may also choose to cancel coverage during your leave. It’s important to keep these payments current, otherwise your coverage may be canceled. Please contact benefits@chipotle.com to review your premium amount and receive instructions for making payments by check.

If you return to work, any unpaid premium amounts will be repaid through payroll deductions over time until the balance is fully repaid.

What to Do...

Before Leave

  1. Notify your manager as soon as possible.
  2. Submit your leave request in Workday. Go to “Time Off” and select “Request Absence.”
  3. Contact The Hartford to open your leave claim. Call 888-277-4767 or visit thehartford.com/mybenefits.
  4. Complete and submit any required medical certification. All medical certifications will come from Hartford and need to be returned to Hartford.

Plan Ahead When Possible

If your leave is foreseeable, provide notice as early as possible.

During Leave

  1. Stay in contact with The Hartford and/or the Benefits team regarding your leave status, as requested.
  2. Provide any required updates or additional medical documentation to support your leave, if requested.

Don’t Forget Your Documentation

Your leave cannot be approved or continued without required medical certification. Submit all requested forms on time to avoid delays or interruptions.

Returning to Work

We're looking forward to seeing you back!

  1. Notify the Employee Service Center two days prior to returning. Call 877-625-1919 or email benefits@chipotle.com.

Confirm Your Return Plans

Notify your manager if your return date changes so your transition back to work can be planned appropriately.

What Happens if I Don’t Return?

If you decide not to return to work during your approved leave, you should notify your manager or HRBP at least two weeks before your scheduled return date. If you do not return or attempt to return to work following the end of your leave, you will be considered to have voluntarily resigned as of your leave end date.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Important Benefits to Consider

Caring for a loved one can impact your emotional, mental, and financial well-being. Chipotle offers benefits that may provide additional support during this time:

  • Employee Assistance Program (EAP): Get free, confidential 24/7 support for you and your family, including up to 6 counseling sessions per issue. Call 888-881-5462 for help with stress, family concerns, and more.
  • Calm Health App: Access a no-cost mental well-being app with personalized support for stress, sleep, and more (different from the standard Calm app). Visit the Apple App Store or Google Play to download (company code: Chipotle).
  • Dependent Care Flexible Spending Account (DCFSA): Set aside pre-tax dollars to pay for eligible dependent care expenses, such as adult care or childcare.
  • LiveHealth Online Virtual Care: Access board-certified doctors and licensed therapists virtually for non-urgent care, mental health support, and everyday health concerns—available at no cost if enrolled in an Anthem medical plan.

Learn more on the Chipotle Benefits Website.

Meet Your Leave Administrator: The Hartford

The Hartford helps you submit FMLA leave requests and disability claims.

Start a claim:

Questions? Contact the Employee Service Center:

Am I Eligible For Leave Benefits Through My State?

Some states provide leave benefits you may be eligible to receive. If your leave involves a medical leave or FMLA request, our leave administration partner The Hartford may help identify whether state benefits apply and guide you on next steps.

If eligible, you may need to file a claim directly with your state. Chipotle leave benefits and state benefits may run at the same time and are coordinated so total payments do not exceed 100% of your pre-leave earnings.

Questions about Leave Benefits?

Visit the Frequently Asked Questions page for a list of common questions and answers.

For all other questions, call the Benefits Service Center at 877-625-1919 or email benefits@chipotle.com.